📞 Contact Us – Goo Kenya

Welcome to Goo Kenya Customer Support. We are here to assist you with any inquiries, orders, or support you may need.

Whether you have questions about our products, delivery, or your order status, feel free to reach out to us using the details below.

🏢 Our Locations

We welcome you to visit our physical locations:

📍 Nairobi Showroom
Mombasa Road – Furniture Mall (Enterprise Road Area)
Nairobi, Kenya

📍 Kisii Branch
Golf House, Opposite Kisii Stadium
Kisii Town, Kenya

📱 Contact Details

📞 Phone / WhatsApp: +254 79854078

📧 Email: support@gookenya.com 

🌐 Website: https://gookenya.com

⏰ Working Hours:
Monday – Saturday: 8:00 AM – 6:00 PM
Sunday & Public Holidays: Closed / Limited hours

🚚 Order & Delivery Support

For all order-related inquiries, please contact us with:

Your full name

Order number

Product name

Our team will respond promptly to assist you with:

Order tracking

Delivery timelines

Product availability

🔁 Returns & Complaints

If you receive a damaged, defective, or incorrect item, please contact us within 24–48 hours after delivery.

We are committed to resolving all issues quickly and fairly.

💬 Send Us a Message

You can also contact us directly through our website contact form by providing:

Full Name

Email Address

Phone Number

Message

Our support team typically responds within 24 hours.

🤝 Customer Commitment

At Goo Kenya, we value transparency and customer satisfaction. We are committed to providing:

Clear communication

Reliable support

Professional services