**Terms of Service**

Last Updated: [13/10/2024]

Welcome to Gookenya, accessible from [https://gookenya.com/](https://gookenya.com/). By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

1. **Acceptance of Terms**

By accessing or using Gookenya, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our [Privacy Policy](#) and any other applicable policies.

2. **Definitions**

– “Services” refers to all services provided by Gookenya, including but not limited to the sale of products through our website.
– “User” refers to anyone who accesses or uses our website and services.

3. **User Accounts**

To access certain features of our Services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. **Usage Restrictions**

You agree not to engage in any of the following prohibited activities:
– Using the Services for any illegal or unauthorized purpose.
– Interfering with or disrupting the security or performance of the Services.
– Transmitting any viruses, malware, or harmful code.
– Collecting or harvesting any personal information from other Users.
– Impersonating any person or entity or misrepresenting your affiliation with a person or entity.

5. **Product Information**

We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not warrant that any information is complete, reliable, or error-free. We reserve the right to modify or discontinue any product or service without notice.

6. **Orders and Payments**

By placing an order through our website, you agree to provide accurate and complete information regarding your order. We reserve the right to modify, refuse, or cancel any order, including after you have received an order confirmation.

7. **Refund and Return Policy**

All purchases are subject to our Refund and Return Policy, which is incorporated by reference into these Terms of Service. You should review this policy to understand your rights regarding returns and refunds.

8. **Intellectual Property**

All content available on the Gookenya website, including text, graphics, images, logos, and software, is the property of Gookenya or our content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

9. **Limitation of Liability**

To the fullest extent permitted by law, Gookenya, its affiliates, and their respective employees, agents, and partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or any products purchased through it.

10. **Indemnification**

You agree to indemnify, defend, and hold harmless Gookenya, its affiliates, and their respective employees, agents, and partners from any claims, damages, losses, liabilities, judgments, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms of Service or your use of the website.

11. **Governing Law**

These Terms of Service shall be governed by and construed in accordance with the laws of [insert governing law jurisdiction, e.g., the Republic of Kenya]. Any disputes arising from these terms or your use of the website shall be resolved in the courts of [insert jurisdiction].

12. **Changes to the Terms**

We reserve the right to update or change these Terms of Service at any time. We will notify you of any changes by posting the new terms on this page with an updated “Last Updated” date. Your continued use of the website following any changes signifies your acceptance of the new Terms of Service.

13. **Contact Us**

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: sales@gookenya.com
Website: [https://gookenya.com/](https://gookenya.com/)

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By using our website and services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. Thank you for choosing Gookenya!

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